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4

Mac: The document could not be printed. There were no pages selected to print.

Community Beginner ,
Sep 19, 2018 Sep 19, 2018

Hello,

I'm using the latest Adobe Acrobat Reader DC, with the latest version of the driver for the printer and I'm facing the same problem.

I did confirm that creating a new user with administrator privileges and trying to print from it didn't solve the problem.

Please help!

- Peter

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correct answers 1 Correct answer

Adobe Employee , Nov 19, 2018 Nov 19, 2018

HI All,

We're sorry for the delayed response and inconvenience caused, the issue was addressed with the latest patch release of Acrobat/Reader, please install the latest patch from help>check for updates, or manually from DC Release Notes — Release Notes for Acrobat DC Products

Reboot the machine after updating Adobe Reader and check.

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

Same here. The problem started after I installed MacOS Sonoma.

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Community Beginner ,
Oct 17, 2023 Oct 17, 2023

I have the exact same problem.  I called tech support and they tried to help but the tech had a strong asian dialect and I couldn't understand her.

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New Here ,
Oct 22, 2023 Oct 22, 2023

Hi, I now have the same problem too.  Is there a fix yet do you know?

 

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Community Beginner ,
Oct 23, 2023 Oct 23, 2023

There is a work around. When you get the print dialog box, click on advanced and then check the "print as image" box and the document will print. 

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New Here ,
Oct 25, 2023 Oct 25, 2023

Thank you. this worked.  

 

Adobe, is there a permanent fix?

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Community Beginner ,
Oct 26, 2023 Oct 26, 2023

Thank you! ... this worked for me.

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New Here ,
Nov 04, 2023 Nov 04, 2023

Thank you! 

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New Here ,
Dec 20, 2023 Dec 20, 2023

I just fixed this issue by uninstalling (paid version) Acrobat Pro and reinstalling it.  

 

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New Here ,
Nov 07, 2023 Nov 07, 2023

I have found that if I save the document as a Word file (assuming you have Word for MAC installed) it prints just fine. Confirms that it's an Adobe snafu.

 

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New Here ,
Nov 23, 2023 Nov 23, 2023

I also have this same problem which arose recently after I installed the latest update in IOS from Apple.

 

I have tried all the complex solutions provided by Acrobat but nothing seems to work. I can sometimes convert it to a woed document and then it will print, but surely easily printing a PDF should be one of the basic functions of Acrobat? Help

 

David Axworthy

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New Here ,
Apr 30, 2025 Apr 30, 2025

Same problem, but the solution didn't work for me:

 

jeff@MacBook-Pro-6 Mappings % pwd
/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Resources/Resource/TypeSupport/Unicode/Mappings
jeff@MacBook-Pro-6 Mappings % sudo ln -s mac Mac
ln: Mac/mac: File exists
jeff@MacBook-Pro-6 Mappings % ls -lash
total 0
0 drwxrwxr-x 5 root wheel 160B Mar 2 2022 .
0 drwxrwxr-x 4 root wheel 128B Mar 2 2022 ..
0 drwxrwxr-x 8 root wheel 256B Feb 5 2023 Adobe
0 drwxrwxr-x 22 root wheel 704B Apr 30 10:51 mac
0 drwxrwxr-x 16 root wheel 512B Feb 5 2023 win

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Adobe Employee ,
May 01, 2025 May 01, 2025
LATEST

Hi Jeffrey! 

 

I hope you are doing well. We have responded to your question on the other thread you initiated. Please check the response: https://adobe.ly/3RLaxQ6

 

Thanks,

Anand Sri.

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New Here ,
Nov 10, 2023 Nov 10, 2023

I had the exact same issue and tried everything everyone suggested with no fix. My solution was to choose the Compress a PDF option under the File menu (on a Mac, not sure about a PC) where other save/export options are. The compressed version of the PDF was able to print normally.

 

Hope that helps. - Chris

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New Here ,
Nov 20, 2023 Nov 20, 2023

Just for a quick fix before having to do anything, you can also drag the doc onto Apple's "Preview" and just print from there. Then when you have time you can fix it. I was in a rush and did that. Works great.

 

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New Here ,
Nov 25, 2023 Nov 25, 2023

Yes thank you. I asked my knowledgeable son and he said to change the default to Preview. I have done this and it seems to work very well. I will wait a bit and then cancel dobe and put that dreadful compnay behind me.

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New Here ,
Dec 09, 2023 Dec 09, 2023

My update failed. But I re-installed  adobe acrobate entirely, and that worked.

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New Here ,
Feb 02, 2024 Feb 02, 2024

Same here after months of frustration, and printing PDFs via the browser.

  • Removing of Acrobat in Creative Cloud
  • Installing, also via CC
  • Print a success!

 

The weird thing I saw was that after uninstalling Acrobat 23.0, I saw Acrobat 22.0 for some time on the list of installed apps. Could this be a hint?

 

This all means that Adobe has this problem fully under their own control, and it's ridiculous they have not solved this problem after all those years.

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