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Mac: The document could not be printed. There were no pages selected to print.

Community Beginner ,
Sep 19, 2018 Sep 19, 2018

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Hello,

I'm using the latest Adobe Acrobat Reader DC, with the latest version of the driver for the printer and I'm facing the same problem.

I did confirm that creating a new user with administrator privileges and trying to print from it didn't solve the problem.

Please help!

- Peter

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correct answers 1 Correct answer

Adobe Employee , Nov 19, 2018 Nov 19, 2018

HI All,

We're sorry for the delayed response and inconvenience caused, the issue was addressed with the latest patch release of Acrobat/Reader, please install the latest patch from help>check for updates, or manually from DC Release Notes — Release Notes for Acrobat DC Products

Reboot the machine after updating Adobe Reader and check.

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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Same here. The problem started after I installed MacOS Sonoma.

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Community Beginner ,
Oct 17, 2023 Oct 17, 2023

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I have the exact same problem.  I called tech support and they tried to help but the tech had a strong asian dialect and I couldn't understand her.

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New Here ,
Oct 22, 2023 Oct 22, 2023

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Hi, I now have the same problem too.  Is there a fix yet do you know?

 

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Community Beginner ,
Oct 23, 2023 Oct 23, 2023

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There is a work around. When you get the print dialog box, click on advanced and then check the "print as image" box and the document will print. 

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New Here ,
Oct 25, 2023 Oct 25, 2023

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Thank you. this worked.  

 

Adobe, is there a permanent fix?

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Community Beginner ,
Oct 26, 2023 Oct 26, 2023

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Thank you! ... this worked for me.

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New Here ,
Nov 04, 2023 Nov 04, 2023

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Thank you! 

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New Here ,
Dec 20, 2023 Dec 20, 2023

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I just fixed this issue by uninstalling (paid version) Acrobat Pro and reinstalling it.  

 

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New Here ,
Nov 07, 2023 Nov 07, 2023

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I have found that if I save the document as a Word file (assuming you have Word for MAC installed) it prints just fine. Confirms that it's an Adobe snafu.

 

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New Here ,
Nov 23, 2023 Nov 23, 2023

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I also have this same problem which arose recently after I installed the latest update in IOS from Apple.

 

I have tried all the complex solutions provided by Acrobat but nothing seems to work. I can sometimes convert it to a woed document and then it will print, but surely easily printing a PDF should be one of the basic functions of Acrobat? Help

 

David Axworthy

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New Here ,
Nov 10, 2023 Nov 10, 2023

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I had the exact same issue and tried everything everyone suggested with no fix. My solution was to choose the Compress a PDF option under the File menu (on a Mac, not sure about a PC) where other save/export options are. The compressed version of the PDF was able to print normally.

 

Hope that helps. - Chris

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New Here ,
Nov 20, 2023 Nov 20, 2023

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Just for a quick fix before having to do anything, you can also drag the doc onto Apple's "Preview" and just print from there. Then when you have time you can fix it. I was in a rush and did that. Works great.

 

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New Here ,
Nov 25, 2023 Nov 25, 2023

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Yes thank you. I asked my knowledgeable son and he said to change the default to Preview. I have done this and it seems to work very well. I will wait a bit and then cancel dobe and put that dreadful compnay behind me.

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New Here ,
Dec 09, 2023 Dec 09, 2023

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My update failed. But I re-installed  adobe acrobate entirely, and that worked.

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New Here ,
Feb 02, 2024 Feb 02, 2024

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LATEST

Same here after months of frustration, and printing PDFs via the browser.

  • Removing of Acrobat in Creative Cloud
  • Installing, also via CC
  • Print a success!

 

The weird thing I saw was that after uninstalling Acrobat 23.0, I saw Acrobat 22.0 for some time on the list of installed apps. Could this be a hint?

 

This all means that Adobe has this problem fully under their own control, and it's ridiculous they have not solved this problem after all those years.

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