PKCS#11 Module not found on MAC OS Monterey

[Sebastian Vergara]

I'm on Mac Air (M1, 2020) OS Monterey version 12.3.1. 

I've got installed Adobe Acrobat Reader DC version 2022.001.20112.

I'm trying to attach a PKCS#11 Module, so I installed the proper driver (Gemalto). This driver is located in /usr/local/lib/pkcs11/libgclib.dylib and it works as I can digitally sign a PDF through another software in my Mac. However, when trying to attach the PKCS#11 Module in Adobe (through Preferences > Signatures > Identities & Trusted Certificates > PKCS#11 Modules and Tokens > Attach Module) it's always the same output: "Could not load the PKCS#11 Module".

Any ideas?

Thanks in advance,

Sebastian.

[ls_rbls]

See if this link is useful:

https://militarycac.com/macnotes.htm

[Sebastian Vergara]

Thanks @ls_rbls for the link, but no, it does not resolve the issue. Any other suggestion?

[ls_rbls]

See this discussion for additional insights:

https://github.com/kenh/keychain-pkcs11

I believe this has been answered before in the forums. I am trying to find that thread.

[Sebastian Vergara]

Once again thanks @ls_rbls. The repo talks about installing Keychain-PKCS11package, I already have it installed and I can digitally sign a PDF through another software in my Mac.

The problem is with Adobe when trying to attach the PKCS#11 Module, it's like it is not recognized. 

Attached goes a couple of screenshots evidencing the installed package. 

When trying to attach the PKCS#11 Module in Adobe (through Preferences > Signatures > Identities & Trusted Certificates > PKCS#11 Modules and Tokens > Attach Module) an pop up asking for the module path appears. There I tried entering "/usr/local/lib/pkcs11" and also "/usr/local/lib/ClassicClient/libgclib.dylib" but none of them work. Both return the same output: "Could not load the PKCS#11 Module".

Does this provide any clues?

[Sebastian24611824ch1d]

I have similar issue with SafeNet digital signature token on M1 Pro, MacOS Monterey 12.4. 

Any suggestions? 

[ls_rbls]

Are you able to describe or post back with a screenshot of any errors?

[Sebastian24611824ch1d]

Hi, 

I tried to manually attach a module, which failed but I have tried now without adding a module and seems to work.

I noticed that digital signature is available and I've managed to sign a document. 

Attached print screens of the first reported error. 

[Olivier249984469abg]

Try : 

/Library/Frameworks/eToken.framework/Versions/Current/libeToken.dylib

It worked for me

[Mariusz25215716tir4 · Accepted solution]

I had similar issue. I've solved it turning on Rosetta for Adobe Acrobat Reader.

https://support.apple.com/HT211861

[Jefferson25357999utzz]

Yeah, Sebastian. We need to open it with Rosetta.
Thanks Mariusz.

[Sebastian Vergara]

Yes! This worked. Thanks Mariusz

[Breno263724025i0a]

Awesome, Thanks a lot! I have been going nuts since the upgrade! It also turned off the websigner PKCS#11 devices... 😞

[Suhas Dixit]

1. Install rosetta: https://www.youtube.com/watch?v=fQ0xVOVmiLs
2. Change this setting: https://helpx.adobe.com/in/acrobat/kb/apple-silicon-m1-processor-support.html

This worked for me.

[defaultimmm0fer9932]

Awesome, this worked for me as well. Thanks very much!

[Mohan Reddy31231407o796]

Can you please explain how to turn on Rosetta for Adobe after installing it
Thankyou

[Vinicius259194398u1t]

It owrked perfectly for me too setting Acrobat Reader to be opened with Rosetta (framework to deal with app developed for Intel Processor) 

If you need to install Rosetta on your Mac - Apple Support

[Mohan Reddy31231407o796]

Can you please explain how for setting Acrobat Reader to be opened with Rosetta ?
Thankyou

[ls_rbls]

Hi @Mohan Reddy31231407o796 ,

Please use the reference below to get familiarized with Rosetta:

• https://support.apple.com/en-us/HT211861

As mentioned in the Apple support link above, Rosetta is not a program that you can fiddle with directly to make other apps or programs to behave or work differently.

You just install Rosetta and it will run in the background.

The link that I shared for you explains step by step how to find out which apps or programs need Rosetta.

If, for example, the version of Acrobat Pro that you have installed on your macOS needs Rosetta, then you should be able to tell by viewing the program's details.

In which case, you can make an intelligent decision to decide if Rosetta needs tobe installed i  your system or not.