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Pop-up asking to make Adobe Reader my default PDF application

New Here ,
Aug 05, 2020 Aug 05, 2020

Hello,

I am having a problem with Reader DC in Windows 10. Everytime I open a PDF i get a pop-up asking to make Adobe Reader my default PDF application. I cannot get this message to go away. Adobe Reader already is the default PDF application. I have tried checking the box that says Don't ask me again and selected No, I have selected Don't ask me again and clicked Yes. It still comes back the next time I opena PDF. I have tried going to the preferences and removing the check from the box 'Tell me if Adobe Acrobat Reader is not my default PDF application'. I still get the pop-up. I have tried altering the registry to add the DWORD "iAppDoNotTakePDFOwnershipAtLaunchWin10" and set it to 1. No matter what I do, the pop-up will not go away. Does anyone have any ideas what else I can try?

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correct answers 2 Correct answers

Community Beginner , Aug 18, 2020 Aug 18, 2020

I just found the solution. The registry key documented in the knowledgebase is wrong.

The correct registry key is "HKCU\Software\Adobe\(product name)\(version)\AVAlert\cCheckbox" (lowercase b in "Checkbox").

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New Here , Oct 10, 2023 Oct 10, 2023

Yes, exactly what I needed. Thank you for this tiny but important correction!

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Community Beginner ,
Aug 18, 2020 Aug 18, 2020

I have the same problem. No feedback from adobe. The issue seems to exist for a long time already.

https://community.adobe.com/t5/acrobat-reader/reader-dc-cannot-suppress-quot-make-reader-my-default-... 

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Community Beginner ,
Aug 18, 2020 Aug 18, 2020

I just found the solution. The registry key documented in the knowledgebase is wrong.

The correct registry key is "HKCU\Software\Adobe\(product name)\(version)\AVAlert\cCheckbox" (lowercase b in "Checkbox").

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New Here ,
Aug 21, 2020 Aug 21, 2020

Thank you so much! This was exactly what I needed. 

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Explorer ,
May 31, 2023 May 31, 2023

The registry key AVAlert doesn't exist with my enterprise install of 32-bit Acrobat Reader....

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Explorer ,
May 31, 2023 May 31, 2023

Please make this an option in the Acrobt Customization Wizard for Windows 11 x-64.  Just FYI, Microsoft doesn't make a 32-bit anymore...  why only 32-bit Reader????

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New Here ,
Oct 10, 2023 Oct 10, 2023

Yes, exactly what I needed. Thank you for this tiny but important correction!

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New Here ,
Feb 25, 2025 Feb 25, 2025

Sorry for my limitations - but do I change it to 'bCheckbox' or change default value to 'b'?

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Adobe Employee ,
Mar 03, 2025 Mar 03, 2025

Hello,

 

Please change the value to '0', and (lowercase b in "Checkbox").

 

Thanks,

Anand Sri.

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New Here ,
Jun 30, 2025 Jun 30, 2025

My Registry key is exactly what you have indicated to be correct in your response. My checkbox is set to 1 as I understand is the correct value. However I am still getting the pop up! My registry entry indicates Windows 10 but I am running Windows 11, is this a possible reason why I am having this problem?

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Adobe Employee ,
Jul 02, 2025 Jul 02, 2025
LATEST

Hi @roger_7560,

 

Thanks for the response.

 

The Dword with Win10 at the end is specifically for Windows 10 running systems.

 

For others, this should be the registry:

Path: [HKEY_CURRENT_USER\Software\Adobe\(product name)\(version)\AVAlert\cCheckbox]
DWORD: iAppDoNotTakePDFOwnershipAtLaunch
Value: 1

 

You can also refer to more PDF ownership related lockdowns for Acrobat here: https://adobe.ly/4ev49a1.

 

Hope this helps.


Regards,
Souvik.

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