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Pop-up asking to make Adobe Reader my default PDF application

New Here ,
Aug 05, 2020 Aug 05, 2020

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Hello,

I am having a problem with Reader DC in Windows 10. Everytime I open a PDF i get a pop-up asking to make Adobe Reader my default PDF application. I cannot get this message to go away. Adobe Reader already is the default PDF application. I have tried checking the box that says Don't ask me again and selected No, I have selected Don't ask me again and clicked Yes. It still comes back the next time I opena PDF. I have tried going to the preferences and removing the check from the box 'Tell me if Adobe Acrobat Reader is not my default PDF application'. I still get the pop-up. I have tried altering the registry to add the DWORD "iAppDoNotTakePDFOwnershipAtLaunchWin10" and set it to 1. No matter what I do, the pop-up will not go away. Does anyone have any ideas what else I can try?

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General troubleshooting

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correct answers 2 Correct answers

Community Beginner , Aug 18, 2020 Aug 18, 2020

I just found the solution. The registry key documented in the knowledgebase is wrong.

The correct registry key is "HKCU\Software\Adobe\(product name)\(version)\AVAlert\cCheckbox" (lowercase b in "Checkbox").

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New Here , Oct 10, 2023 Oct 10, 2023

Yes, exactly what I needed. Thank you for this tiny but important correction!

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Community Beginner ,
Aug 18, 2020 Aug 18, 2020

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I have the same problem. No feedback from adobe. The issue seems to exist for a long time already.

https://community.adobe.com/t5/acrobat-reader/reader-dc-cannot-suppress-quot-make-reader-my-default-... 

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Community Beginner ,
Aug 18, 2020 Aug 18, 2020

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I just found the solution. The registry key documented in the knowledgebase is wrong.

The correct registry key is "HKCU\Software\Adobe\(product name)\(version)\AVAlert\cCheckbox" (lowercase b in "Checkbox").

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New Here ,
Aug 21, 2020 Aug 21, 2020

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Thank you so much! This was exactly what I needed. 

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Explorer ,
May 31, 2023 May 31, 2023

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The registry key AVAlert doesn't exist with my enterprise install of 32-bit Acrobat Reader....

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Explorer ,
May 31, 2023 May 31, 2023

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Please make this an option in the Acrobt Customization Wizard for Windows 11 x-64.  Just FYI, Microsoft doesn't make a 32-bit anymore...  why only 32-bit Reader????

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New Here ,
Oct 10, 2023 Oct 10, 2023

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Yes, exactly what I needed. Thank you for this tiny but important correction!

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