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On Windows 2019 server I get this message while trying to install the Adobe Reader DC 21.005.20048. The software is installed then and can be used without any issues. Any ideas?
Hi All!
Thanks for your time and patience.
The fix is available with the latest update of Acrobat & Reader DC Continuous track: Adobe Acrobat and Reader - 21.007.2009x Optional update.
Please install the latest patch, and let us know if you experience any issues.
See this article for detailed information about this release, bug fixes and how to update the app: https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-21-007-2009x-optional-up...
Regards,
Anand Sri.
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Any updates?
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Hi there
Sorry to keep you waiting. We haven't got any updates yet from the engineering team as they are still reviewing it. Will share the update as soon as we get any news from them.
Thanks for your time and patience
Regards
Amal
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Hope you are doing well and sorry to keep you waiting.
The engineering team is working on it however the issue is not reproducible at our end. We would request you to please capture and share the MSI logs (Microsoft Installer Logs) from the location as shared in the help page https://www.adobe.com/devnet-docs/acrobatetk/tools/DesktopDeployment/troubleshoot.html so that we can get this issue fixed.
Regards
Amal