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Unable to convert a PDF file into Word || Adobe ExportPDF

New Here ,
Feb 01, 2016 Feb 01, 2016

I signed up for the basis acrobat reader conversion program, however it will not let me convert PDF to Word.  I have looked at the troubleshooting tips and the how to tips but after I sign in it just says this is not supported and directs me back to sign up for the conversion program.  I would much rather talk to someone but I can't seem to find a number to call or the option for a chat.  I have a PC.  Any help would be appreciated.

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correct answers 1 Correct answer

Feb 02, 2016 Feb 02, 2016

Hi dianar30180588,

Try to use the Export PDF service online https://cloud.acrobat.com/exportpdf

Regards,
Aadesh

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New Here ,
Jun 16, 2017 Jun 16, 2017

The problem I am having is that my old computer had crash, so I loaded my adobe acrobat 9 pro on my windows 10 computer, however it will not visualize the item(letter or photo ) placed on the printer to scan as it normally does.   In short I can't scan anything as I used to. I need some help. Thanks

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Community Expert ,
Jun 17, 2017 Jun 17, 2017

Acrobat 9 is not supported on Windows 10. Problems with scanning is one of the symptoms. You either need to upgrade Acrobat, or downgrade your OS version. One option is to run Acrobat in a virtual machine on top of Windows 10. That's what i do for older versions of Acrobat.

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New Here ,
Jun 23, 2017 Jun 23, 2017

I keep getting security setting do not allow an export to happen. I think it is important that this is explained to all purchasers in advance as I was not aware that security setting on a PDF file saving to my hard drive would impact the export to excel

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Community Expert ,
Jun 23, 2017 Jun 23, 2017

You need to be able to extract content from the PDF in question in order to export to Word or Excel or any other format. Otherwise you could circumvent the security settings that are in place by exporting and then converting back to PDF, which would give you a new PDF with the same content, but without the security settings and the protection that comes with them.

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New Here ,
Aug 08, 2017 Aug 08, 2017

it is showing conversion failure

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New Here ,
Aug 11, 2017 Aug 11, 2017

This is extremely frustrating that a common problem with file conversion has been going on for several years.  Several threads and forums say to connect http://cloud.acrobat.com/exportpdf

The problem is every time I connect there is says "We're Sorry, Unable to Connect"  We apologize for the inconvenience.

I am sorry I subscribed to this conversion service as it has only worked 1% of the time I have tried to use it.

If you want to take people's money for software, then be prepared to work for it when there are technical issues. This needs a fix and fast.

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Engaged ,
Aug 13, 2017 Aug 13, 2017

Hi,

We are sorry for the inconvenience caused to you.

Can you please let us the know the error you are observing while converting pdfs using Reader?

Please upgradeAdobe Acrobat Reader to the latest version from Help > Check for Updates.

Regards,

Poorvi

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New Here ,
Aug 23, 2017 Aug 23, 2017

All looks fine... but when I print incoming invoices it only prints the header and footer... content is blank

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New Here ,
Nov 06, 2017 Nov 06, 2017

I have a problem downloading converted PDF files to Word. At the very first step.  Just right after selecting the PDF file to export, the error message pops up.  I cannot open this page also https://cloud.acrobat.com/exportpdf

After clicking on it a new window opens and says Safari cannot open this page. Please, help!

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Community Beginner ,
Nov 17, 2017 Nov 17, 2017

I have the same regrets! Based on forum history, this has been going on for years and years and is still not resolved. I feel as though I have been tricked and swindled. If you tell me you can convert my .pdf files into word and you cannot and you have not been able to for many years, then why are you still professing to be able to do so and taking people's money. I must be missing something.

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New Here ,
Aug 26, 2017 Aug 26, 2017

I signed up for the annual support.  I went to the export file and I wanted to convert to an excel format. it want let me convert so I could edit and formulate

I saved it today August 26, 2017

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New Here ,
Sep 06, 2017 Sep 06, 2017

any power point file is not open kindly give me solution immediately please.

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LEGEND ,
Sep 06, 2017 Sep 06, 2017

Open PowerPoint files in PowerPoint not Adobe Reader.

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New Here ,
Sep 11, 2017 Sep 11, 2017

Thank you so much for this help!  It works, and I am very grateful!!!

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LEGEND ,
Sep 12, 2017 Sep 12, 2017

If you save a PDF from Word, Adobe Reader will open it. Don't save a PDF unless that's what you want.

A PDF is not really editable. Keep the DOC or DOCX file.

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New Here ,
Sep 15, 2017 Sep 15, 2017

OK, I managed to sort it out. Thank you.

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New Here ,
Sep 15, 2017 Sep 15, 2017

I get an error message.

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LEGEND ,
Sep 15, 2017 Sep 15, 2017

stevem, worth trying again, it just worked for me.

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New Here ,
Sep 15, 2017 Sep 15, 2017

Is not working for me. says file is unknown and cannot convert yet it opens up in adobe and gave me the option to convert it and made me pay for sub but now is not working. what a scam!

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New Here ,
Sep 21, 2017 Sep 21, 2017

this is the error message that I keep getting.

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New Here ,
Oct 08, 2017 Oct 08, 2017

I've had to upgrade my laptop at work but I no longer have the option of changing PDF files even though my subscription has been renewed.

How do I fix this?

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New Here ,
Oct 09, 2017 Oct 09, 2017

thank you worked perfectly

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New Here ,
Oct 10, 2017 Oct 10, 2017

Okay Thanks

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New Here ,
Oct 10, 2017 Oct 10, 2017

The software does not convert from PDF to word.  How do I do that?

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New Here ,
Oct 17, 2017 Oct 17, 2017

May I please call someone?  Or is it possible for someone to call me:  [Personal information removed by moderator.  Please use the PM system.]

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