update failed error 1500..

[vmareje]

ik heb  adobe reader 5 keer opnieuw gedownload,

steeds oude versie verwijderd, maar bij update

komt telkens:

update mislukt, fout 1500.

er draait geen ander programma mee.

iemand enig idee?

[vmareje]

Hope to hear from you.

Please ask also for error 1500.

Kind regards jerema

[regina33]

ok 1500 & 1402

[vmareje]

Thanks from holland.

Jerema.

[pwillener]

To all of you who are still experiencing the 1402 error: try the new Microsoft Fixit Center; it is still beta, but probably worth a try!

Feedback appreciated

Message was edited by: ʇɐb ɹəuəllıʍ - typo.

[regina33]

I did try. The fixit says Adobe 9 is not compatible with my Windows 7 - 64-bit. It sends me to the Microsoft website which says it is compatible.

Thanks for trying to find something that would work. Unfortunately, it doesn't fix the problem

[vmareje]

Any way thank you.

jerema

[delabeche]

Dis 'n plesier!

[vmareje]

sorry?

[delabeche]

This worked for me. Download http://www.adobe.com/support/downloads/detail.jsp?ftpID=4657, install and click retry on "don't have permissions" errors, restart computer when prompted to do so. Sorry I don't speak ?Dutch?, I could have replied in afrikaans but english is probably better 🙂

[regina33]

Delabeche - that is the Reader 9.3.2 patch which I can't use until I update to 9.3 first. The 9.3 is where I get all my error messages on installation.

Thanks for trying!

[vmareje]

Thanks, yes it is Dutch, I tried but ...cannot find patches?

So this does not work for me.

Thanks again.

[delabeche]

@regina33, vmareje :

I think you'll find the patches/updates here - http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows - I installed the "Adobe Reader 9.3.2 update - multiple languages" one. I think MUI stands for Multilingual User Interface - http://msdn.microsoft.com/en-us/library/dd317706(v=VS.85).aspx. I seem to have the non-MUI version - most people probably have the non-MUI version - probably some indication of this in Adobe Reader's "Help about"

[Guest]

Go to http://acrobatsupport.com/error-1500-error-1704-or-error-2711-when-installing-adobe-acrobat-or-reader-8/ to fix the problem.

I installed Windows Installer Cleanup Utility as Acrobat Support suggested and it fixed my problem.

[regina33]

Just tried the cleanup utility - error message "permission denied."

[delabeche]

When you get "permission denied" is there an option to "retry"? - this came up when I manually updated - I just clicked the "retry" button and it went through successfully

[regina33]

I will check that out - I don't recall seeing "try again" but I could have missed it.

[regina33]

no try again - I found some info about my browser which I failed to mention - I use Firefox 3.6.3 - I'm doing what Adobe suggested for this. If it doesn't work, I'll try it through Internet Explorer 8.

[Marylou_II]

Hi regina33:

The same stupidity happened to me, my tech is coming over to format my PC

and reinstall it all over again. I never downloaded the Adobe Reader 9.3.1

or the other one Adobe Reader 9.3.1 CPSID_50570. I don't have a clue how

they got into my PC, I live alone with my dog so I don't think the dog

downloaded this silly program.

I think this is a Windows mess up on purpose.

Regards.

Marylou_II

[Guest]

Make sure you right click the file and choose "run as administrator".  Either that or make sure you've got UAC off.  The first time I tried to run it, I also got the permission denied message but I was able to install it when I right clicked the file and ran it as an admin.

[regina33]

Thanks, but I tried that - I love right clicks. I'm checking with Microsoft and I'll check with Adobe, but my error 1402 refers to MACHINE32 - I wonder if I'm having problems since my WINDOWS 7 is 64 bit. I am just guessing here but will let you know how it goes.

[Marylou_II]

Hello all:

While waiting for my tech I found a link but it is in Spanish. I hope someone will understand it as it seems it is well explained and not that difficult to do, I hope it helps who ever speaks Spanish.

http://es.kioskea.net/telecharger/telecharger-3504-windows-installer-cleanup-utility

The explanation on the link seems quite resonable.

Regards

[regina33]

I haven't opened the link you sent - but I have run that utility. I have limited Spanish from 40 years ago & at that time I got a "D" - we'll see!

[xieyifan]

In my case, make sure to enable the service of 'Windows Image Acqusition(WIA)' before running update. It works.

You can access it by inputting 'C:\WINDOWS\system32\services.msc' in Run Command dialogue window. Good luck guys.

[regina33]

Thanks - I tried WINDOWS\system32\services.msc - error 1402

[vmareje]

Thanks,

but I enabled it, but still does not work.

Cannot update: error 1500.

Kind regards jerema.