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Known Participant
May 12, 2025
Question

Acrobat iOS can’t convert news article

  • May 12, 2025
  • 2 replies
  • 1025 views

When I try to convert an Apple News article to PDF, it converts only the headline. 

When I'm viewing a news article, I tap the Share icon and the tap "Convert to PDF in Acrobat." It tells me: "Creating PDF. We'll let you know when it's ready."

 

After a short time, it says: "text(6).pdf was created and saved in Adobe cloud storage", and it says Open. I tap Open, and it opens a document in Acrobat, but the document contains only the article's headline. Below a checkmark inside a circle, it has a blue Back to Top button. 

Text(6).pdf is the name it gives the file it creates. Each time I try to convert an article, the number in that file name increases by one. It creates a matching text file. 

 

 

2 replies

JR Boulay
Community Expert
May 12, 2025

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe
creative explorer
Community Expert
May 12, 2025

@UT-CT Adobe servers may be under maintenance, https://status.adobe.com/

Also, how are you doing this? On the iPhone, iPad or Mac? Double check the web browser or maybe try using a different browser. 

m
UT-CTAuthor
Known Participant
May 13, 2025

I'm doing it on an iPhone and trying to convert an article in Apple News to a PDF. 

Amal.
Community Manager
Community Manager
May 13, 2025

Hi there,

I hope you're doing well. I'm sorry to hear you're experiencing this issue.

To better understand the problem, could you please share a short screen recording showing the steps you're taking and when the issue occurs?

Also, is this happening with a specific file or with all files? Please try opening a different file and see if the issue persists.

Additionally, could you let us know the version of the Acrobat app and the operating system you're using?
To check the app version, tap on the profile icon > About Acrobat. Please make sure the app is updated to the latest version from the App Store, and try rebooting your device once.