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New Participant
June 19, 2022
Question

Acrobat Premium subscription

  • June 19, 2022
  • 1 reply
  • 345 views

I just purchased Acrobat Premium and whenever I try to edit a PDF it doesn’t let me. It says I need to subscribe again.

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1 reply

S_S
Community Manager
Community Manager
June 20, 2022

Hello Maria,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

The email address with which you are registered on the community does not have an active subscription with us.

 

I would suggest you log out from the application and then try logging back in using Apple ID.

 

Let me know if this helps,

 

Thanks,

Souvik.