/t5/acrobat-reader-mobile-discussions/adobe-acrobat-premium-won-t-let-me-edit-on-pc-only-moble/td-p/12048353May 19, 2021
May 19, 2021
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The Adobe Acrobat Premium subscription I pay for using my Moble phone app for it, won't let me edit on my PC when logged in. It tells me to get a subscription, which I have it with this app and am logged in under this account. It's supposed to let me create, sign, edit, my pdf from mobile device or PC. Why won't it let me do it on PC?
Hope you are doing well. Sorry for your experience with Acrobat Reader.
With the mobile premium subscription, you cannot edit or use the functionalities of the desktop version.
To edit on the desktop version, you will need a subscription to either Acrobat Pro DC or Standard DC. This subscription includes availability for Acrobat Reader Mobile too.
To use the free version and remove the installation of McAfee antivirus, you do get the checkboxes to remove them (depending on the geo-location you are putting up).
/t5/acrobat-reader-mobile-discussions/adobe-acrobat-premium-won-t-let-me-edit-on-pc-only-moble/m-p/12050337#M12017May 20, 2021
May 20, 2021
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Hi there
Hope you are doing well and sorry for the trouble. As described you want to create, sign, edit, the pdf on PC using Acrobat premium subscription.
Acrobat Premium subscription is only for mobile devices using Android or iOS platform. To Edit and create PDFs on Windows or Mac Platform you would require Adobe Acrobat Pro DC subscription. For more information please check out the help page: https://helpx.adobe.com/acrobat/faq.html
Note: Once you have Acrobat Pro DC subscription you would not require Acrobat Premium services as these services are already included in Acrobat Pro DC.
Going to cancel my subscription and opt for the free reader given this information. The IOS version chokes on any interesting tasks I give to it and I have here a perfectly fine desktop that is now sullied with McAfee software because to hell with me I guess.
Hope you are doing well. Sorry for your experience with Acrobat Reader.
With the mobile premium subscription, you cannot edit or use the functionalities of the desktop version.
To edit on the desktop version, you will need a subscription to either Acrobat Pro DC or Standard DC. This subscription includes availability for Acrobat Reader Mobile too.
To use the free version and remove the installation of McAfee antivirus, you do get the checkboxes to remove them (depending on the geo-location you are putting up).
I understand, but in no way feel that 20/month is a fair price for the ability to use your services on a more capable processor when so many open source and otherwise better priced options exist for the real operating system market already. The IOS version is fairly priced, if not a tad expensive, but is crippled by being locked to IOS.
I've just discovered this myself, Im also going to cancel. This is ridiculous to the point of a scam, Nowhere when I bought premium told me clearly and upfront that i cant use it on pc too. Its just a scam same service same user but i am restricted on a mobile platform. The same files i got on phone i cant use them on pc, absolutley a ripoff
This is not true I have had this for a very long time and I only use it on my iPhone and the only reason I have it is to edit things. In fact I was editing my resume and then it stopped working out of nowhere this morning. So no that is not true it can't only be used on a desktop. Y'all program is messing up and you're not owning up to it.
Another example of an Adobe cash grab. I have cancelled my premium subscription and will use of the the myriad free options. Adobe is abandoning the consumer market obviously.
Wow total ripoff why would this make any sense to you guys. All other companies worth their salt provides services for both mobile and desktop. You might want to relook this, until then I'll cancel my subscription.
This is very frustrating and it's not obvious that you can only edit on your phone because you can see the docs on ur laptop and your phone. Very disappointing. I'm going to cancel. Adobe was never as expensive as it is now and this is just disheartening. I've attached pics of what is shown on iPhone
This is not true I have had this for a very long time and I only use it on my iPhone and the only reason I have it is to edit things. In fact I was editing my resume and then it stopped working out of nowhere this morning. So no that is not true it can't only be used on a desktop. Y'all program is messing up and you're not owning up to it.
That's very misleading. When I searched weather or not I could us my phone subscription on my PC, it specifically stated that the app can be used on two devices, included PC.
Incredibly rediculous!!! It should be in bold!!! At the top and a box to check that says you agree specifically to that! You must pay double to use on all devices. I can't sign in on a school computer!?!?!?
Hope you are doing well and thanks for reaching out.
Acrobat Premium is a mobile subscription, specifically designed for mobile devices. It can not be used on a desktop. For more information, please check the help page https://adobe.ly/4dYhGGP
If this is the case, why did I get an email sent to me saying, Welcome to Adobe Pro and a link to download? By the way, it takes you to a page and gives you the 404 error, page not found. Michelle m.
Hope you are doing well, I have checked your Adobe account and found that you have recently purchased an Acrobat Pro subscription, which can be used on a Desktop. To download the application, please use the direct link: https://adobe.ly/4420yeT;
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