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Adobe Files Will Not Open Since Update June 2024

New Here ,
Jun 14, 2024 Jun 14, 2024

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Since recent update June 2024, I can see all Adobe PDF files . When I click to open anything, nothing will work. I cannot open any of my files or do anything else, as if the screen is frozen. I've reopened and shut my phone down and still does not work.

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Crash or freeze

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New Here ,
Jun 18, 2024 Jun 18, 2024

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I have had a similar problem on my desktop. Here are my posts about it, with no reaction so far from anyone. 

Post: Today I restarted my computer (windows 10) after an update from adobe acrobat,and now I can't open files with the error message "adobe acrobat has stopped working". Reverting to the previous interface didn't solve the problem.

My reply 1: I also tried closing all applications and Help > Repair Installation in Adobe Acrobat, but that didn't work.

My reply 2: The problem appears to have spontaneously resolved itself, since the error message no longer appears when I open a pdf file. I was disappointed not to get any feedback to my post, in particular from adobe experts, and was about to switch to an alternative programme.

My reply 3: The problem still occurs sometimes, on other occasions the files open. No answers have appeared from the community or any expert. I got a feedback question from the adobe community, asking if my own replies had solved the problem (!), and providing no way to answer the question. In the meantime I see someone else has the same problem. I'm thoroughly fed up with Adobe.

 

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