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Adobe Reader for Android keeps logging me out

New Here ,
Mar 06, 2022 Mar 06, 2022

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Hello, Since the new Android update the Adobe reader for andrioid app does not stay logged in even though the tab was clicked. I have tried reinstalling, clearing cache etc and nothing seems to work. The other adobe apps like creatibe cloud etc work fine. It just seems that there is a glitch preventing the adobe reader for android from staying signed in since the new android update. Please help to fix this issue.

 

Thanks,

 

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Adobe Employee ,
Mar 08, 2022 Mar 08, 2022

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Hi @NAJ007 

 

Sorry for the trouble. Could you please provide us with a few more details to understand the issue better?

1. Application version?

2. Android version?

3. If possible, could you share a video that shows the issue clearly.

Make sure that the app is up to date.

 

Thanks,

Harsh

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New Here ,
Mar 08, 2022 Mar 08, 2022

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Dear Harsh

There was a recent update to Adobe reader that was done about 2 days ago and that has fixed the problem it is now working properly. Thank you 

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Adobe Employee ,
Mar 09, 2022 Mar 09, 2022

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Hi @NAJ007 

 

Thanks for the confirmation that the issue is now resolved. Happy to help.

 

~Harsh

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