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1

Android does not recognize long .pdf file names

New Here ,
Sep 23, 2024 Sep 23, 2024

No app available on Androidexpand image

 

Files that have been created on my workstation with Adobe Acrobat 2020 using long names are not recognized on the Android Samsung SM-X818 tablet. The tablet does have Adobe Acrobat reader installed but will not open the .pdf that I created on my workstation. The Android cuts off the names of the files including the type of file. As a result it doesn't know what application to use.
Notice that the file thumbnail place holders in the included photo are all gray with a blank page.
Samsung:

SM-X818U Tablet

Android Version 14

w/Adobe Acrobat Version 24.9.1.35566 

 

Workstation Windows 11

w/Adobe Acrobat Std 2020 Classic Version 2020.005.30680 

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Community Expert ,
Sep 23, 2024 Sep 23, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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New Here ,
Oct 01, 2024 Oct 01, 2024

It would help to get a reply related to the issue and not one that states my issue has been moved to a different location.

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Community Expert ,
Oct 01, 2024 Oct 01, 2024
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i'm sorry.  you posted in a forum for questions about how to use adobe's forums and while i have expertise in serveral adobe areas, i do not have expertise in adobe's mobile reader so i do not know the answer to your question.

 

your post was moved to the adobe mobile reader forum (https://community.adobe.com/t5/acrobat-reader-mobile-discussions/android-does-not-recognize-long-pdf...)  where experts there can help you, if they choose.

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