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New Participant
November 25, 2021
Question

App crashing on Android 12

  • November 25, 2021
  • 2 replies
  • 5015 views

Hi. I recently updated my Samsung galaxy s21 to Android 12. Since then, I am having problems with some of my apps and one is with Adobe Acrobat Reader. It simply won't open or crashes at startup. Tried deleting cache and reinstalling the app to no avail. Is there any fix to this? 

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2 replies

New Participant
December 20, 2021

im having the same issue. the bro working on adobe saying to update the app here. but doesnt he knows if u install the from play store, automatically it was latest version🤔 🤔?? 

New Participant
December 20, 2021
請徹底刪除。喔的帳號密碼喔被盜--
peichuchang
Harsh Vardhan Pareek
Community Manager
Community Manager
November 25, 2021

Hi @Leopoldo21931852ut7i 

 

Hope you are doing well.

As per the description above that Acrobat Reader crashes at startup, please check if the application is updated to the latest version, if not update the app and then try again. 

Also, Is there any error message when it crashes?

 

Thanks,

Harsh

 

New Participant
November 25, 2021
Thank you for your reply. I already reinstalled the app but same problem. The app opens but when I open a pdf file, it crashes. No error message appears
Leo Jiao 
New Participant
December 13, 2021

I have the same problem.

the app crashes immediately.

A screen splashs "Fehlerbericht senden?" but I cant't do anything it disappears immediately.

i uninstalled it reinstalled it exactly the same problem