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A
Anonymous
October 11, 2021
Question

Attachment in pdf file - android access

  • October 11, 2021
  • 2 replies
  • 5672 views

I'd like to know if it's possible to have access to files attached in a pdf by an android mobile phone (i.e. with the android app). Thank in advance

This topic has been closed for replies.

2 replies

S
szilard338046007o6z
New Participant
November 23, 2023

I might be late for this but recently I was facing the same issue. Adobe has no option for me either. This app does the job

 

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S_S
Community Manager
S_SCommunity Manager
Community Manager
November 24, 2023

Hi @szilard338046007o6z,

 

Hope you are doing well. Thank you for writing in!

 

With the newer versions of the application, seeing and opening attachments within PDF files should be doable.

 

Would you mind sharing a screen recording of the issue for better understanding and assistance?

 

-Souvik

F
Federico34978617vpv6
New Participant
January 23, 2024

Some months ago I opened a ticket with Adobe and after a long chat with the technicians I was told that actually the attachments of the pdfs created with the outlook add-on were not recognized by the android APP ... and that the thing would be reported. I haven't heard anything more and I still don't see the attachments, even having updated the APP. Does anyone know anything about them?

Amal.
Community Manager
Amal.Community Manager
Community Manager
October 11, 2021

Hi Spandonaro

 

Hope you are doing well and sorry for the trouble.

 

Please go through the help page - https://www.adobe.com/devnet-docs/acrobat/android/en/openfiles.html and see if that works for you.

 

Regards

Amal

 

(Moving Thread to Acrobat Reader Mobile Board)

A
Anonymous
October 11, 2021

Amal, thanks a lot! Unfortunately my problem is not open pdf files, but the files saved into the pdf files as attachment.

I hope that my question is now clearer...

 

A
Anonymous
October 13, 2021

Hi there

 

We are sorry to hear that.

 

Once you open the the PDF that contains the attachment and click on the three vertical dots you get the following screen with attachment as as option as shown below:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please try with a different PDF file with attachments and see if that works. Also, check for any missing /pending update from the Google play store and try updating the app and reboot the device once.

 

Regards

Amal

 

 


Dear Amal

thank you very much indeed.

After a number of tests, I arrived at the conclusion that there is a problem in opening files generated with the add-on for outlook; infact, I've now realized that I can see the attachmente option in the "normal" pdf files but not in those generated printing email in outlook: for this kind of files I don't have the attachment option also if they are in the file.

It seems reasonable to you? Is it a "bug" in the app?

With the occasion, may I profit once (really twice) more of you?

1) I'm able to connect the acrobat app with my personal onedrive but not with my business one... should it be possible?

2) If I access onedrive and tap on a file, it's not opened in the standard way... I see another "menu" (jpg attached) ... Anyway I've found the option "open in another app" and clicking on that I reach the "normal" acrobat app mode... do you know why?      

 

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