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Inspiring
December 6, 2018
Answered

Can’t Access OneDrive

  • December 6, 2018
  • 1 reply
  • 1982 views

Acrobat 18.11.01.

iOS 12.1. iPad Pro

Can’t seem to access my OneDrive.

Files/Locations just give me ‘Recently Deleted’.

How do I add OneDrive to my Files/Locations?

Thanks for any help or advice!

This topic has been closed for replies.
Correct answer MobileDeveloperCK

Hi randyw57​,

It sounds like your screen is stuck with "Recently Deleted".

Would you please tap the Back (<) button to go back to Locations?

You should be able to select OneDrive in Browse > Locations screen.

The locations (cloud storage apps) and the number of locations may vary depending on the apps you've installed on your iPad/iPhone.

Please make sure that the OneDrive app (that is available separately from the Apple App Store) is already installed on your iPad/iPhone.

If you have additional questions about Files > Locations > More Locations, please let us know.

Thank you for your inquiry.

1 reply

MobileDeveloperCKCommunity ManagerCorrect answer
Community Manager
December 9, 2018

Hi randyw57​,

It sounds like your screen is stuck with "Recently Deleted".

Would you please tap the Back (<) button to go back to Locations?

You should be able to select OneDrive in Browse > Locations screen.

The locations (cloud storage apps) and the number of locations may vary depending on the apps you've installed on your iPad/iPhone.

Please make sure that the OneDrive app (that is available separately from the Apple App Store) is already installed on your iPad/iPhone.

If you have additional questions about Files > Locations > More Locations, please let us know.

Thank you for your inquiry.

randyw57Author
Inspiring
December 9, 2018

That worked!

Thanks

Community Manager
December 9, 2018

Glad to hear that it worked for you!