Can’t cancel subscription

[Tashana33921560si4u]

I've been trying to cancel my subscription for the past hour and can't! I signed up for the free trial on Friday and it's Tuesday and they already charged me and it's not even 7 days yet. I've tried everything to cancel it and this is now my last resort it seems so can someone help me please

[JITENDRANATH]

My

[PII removed by moderator]

[S. S]

Hello @Tashana33921560si4u,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.