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gabriela_9506
New Participant
April 11, 2025
Question

Can’t change reading mode

  • April 11, 2025
  • 1 reply
  • 291 views

I can't change reading mode on iPad , very annoying this should be more intuitive. I can't even highlight parts of the text I'm reading.c

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
April 11, 2025

Hi there

Hope you're doing well, and thanks for reaching out.

Could you please let us know what exactly happens when you try to switch to Reading Mode? Do you see any error messages? If so, kindly share a screenshot—that'll help us better understand the issue.

Regarding the highlighting issue, is it happening with all PDFs or just a specific one? Please try opening a different PDF file and check if you're able to highlight text there.

From the screenshot you shared, it looks like the file is currently in Reading Mode, which disables the highlight function. If you’re the creator of the PDF, try removing any restrictions from the file. If the file was shared with you by someone else, please ask them to provide an unrestricted version.

Let us know how it goes.


G
gabriela_9506Author
New Participant
April 11, 2025
How can I switch to another mode? I don't see the option. My professor sent
it to me, the other pdf I can highlight fine.
Amal.
Community Manager
Amal.Community Manager
Community Manager
April 16, 2025

Hi there

 

It seems to be a file-specific issue; Please try to contact the sender of the PDF file and check if any kind of restrictions are applied; you may also ask for a fresh copy without any restrictions.

Hope this will help.


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