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sagehazel
New Participant
July 20, 2022
Question

Can’t delete or rename files

  • July 20, 2022
  • 1 reply
  • 733 views

Whenever I try to delete or rename a file I get an error. Not sure what to do. 

This topic has been closed for replies.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
July 20, 2022

Hello Hazel,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

As mentioned, if you get an error message, can you please share the screenshot of the error you called or a screen recording of the workflow you are following before getting the error?

 

Also, please share the below details:

1. The application version of Acrobat Reader Mobile you are using;

2. The iOS version you are using.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

S
sagehazelAuthor
New Participant
July 21, 2022
Acrobat Version: 22.06.00

iOS Version: 15.5
S_S
Community Manager
S_SCommunity Manager
Community Manager
July 21, 2022

@sagehazel Hi,

 

Thank you for providing the details. Can you also attach a screenshot of the error for us to understand better?

 

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