Can’t get my Adobe to initialize

[Meaux23494187ybxu]

I'm getting this message adobeaissessionclamestatuserrordo-main error 8. Can you help me my subscription is current till aug.1/2022 and it will not register my subscription 

[Harsh Vardhan Pareek]

Hi @Meaux23494187ybxu 

Sorry for the delayed response, It could happen because of signing in with a wrong email when you purchased the Premium iOS subscription with a different ID and signed in into Reader mobile with a different one.

Here is a discussion link on a similar issue. Please check the steps tried by the user and let us know if that helps.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/premium-features-for-acrobat-on-ipa...

Thanks,

Harsh