Can’t upload files from cloud

[Jessica22814045l1j0]

I use the acrobat reader to combine photos to a pdf document to upload to my jobs website.

Lately, when I try to upload the files from the cloud to my work website, I am unable to find the file. However, I can find the file on 

 the app when I look for them.

I reached out to Apple support and they just referred me here. Can anyone help? Please see attached video for reference.

[S. S]

Hi @Jessica22814045l1j0,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

I have raised this issue with the team for their further investigation. 

Meanwhile, I suggest you save the files to your internal storage first and then try to upload them to the website.

I will update the thread as soon as I have a resolution.

-Souvik

[S. S]

Hi @Jessica22814045l1j0,

We tried at our end, and the issue is a limitation from Apple's end when showing files saved on the cloud.

Also, can you check going back to the browse section-> location picker-> select Acrobat and then check if the files show up? 

Please let us know how it goes.

-Souvik