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11

Cancelamento

New Here ,
Feb 05, 2024 Feb 05, 2024

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Não estou conseguindo cancelar assinatura antes do período de teste grátis de 7 dias.

Como devo fazer esse cancelamento?

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1 ACCEPTED SOLUTION
Adobe Employee ,
Feb 15, 2024 Feb 15, 2024

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Hello @Ronaldo3526438351w9,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android:  Subscription Services — Acrobat for Android Help (adobe.com)

For iOSManage subscriptions — Acrobat for iOS Help (adobe.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

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Adobe Employee ,
Feb 15, 2024 Feb 15, 2024

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Hello @Ronaldo3526438351w9,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android:  Subscription Services — Acrobat for Android Help (adobe.com)

For iOSManage subscriptions — Acrobat for iOS Help (adobe.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

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