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Cancelled subscriptions

New Here ,
Sep 04, 2025 Sep 04, 2025

Good morning Adobe

 

There seems to be a mistake. I have never subscribed to the standard plan and only to the Adobe Acrobat Premium version but I have cancelled it before the free trial ended. I now had to install the app again after cancelling everything and now when I opened the app it says im still subscribed to premium.

 

My card has also been receding fraudulent activities and I have cancelled it. 

 

Kind regards

Welding,D

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Adobe Employee ,
Sep 04, 2025 Sep 04, 2025
LATEST

Hi dionn�_6387,

 

 

Thanks for reaching out. 
For refund and cancellation requests, please visit this article: https://adobe.ly/45M29rg. All fields of the request form are mandatory. 

 

 

Let us know if you have further questions. 

 



Best regards,
Tariq | Adobe Community Team | Meet Acrobat Studio

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