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Cannot open pdf files recieved in my android phone in whatsapp platform

New Here ,
Jul 19, 2021 Jul 19, 2021

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When i am trying to open ant pdf files recieved in my whatsapp it is showing "cannot open check your network connection or make file name shorter"

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Adobe Employee ,
Jul 19, 2021 Jul 19, 2021

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Hi Prasenjit Kundu

 

Hope you are doing well and sorry for the trouble.

 

Would you mind sharing the version of the Acrobat Reader mobile app you are using? To check the version tap on the profile icon > About Acrobat and make sure you have the latest version. Also please try updating the app from Google Play Store (Android) or App Store (iOS) and reboot the computer once.

 

Also please check the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader-mobile/error-while-opening-downloaded-pdf-files/m-p/11...

 

Regards

Amal

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