Cannot Save to Cloud

[Sharilee21]

I am using the iPad Acrobat app. I keep getting error message when I try to save documents to the cloud. I tried to find this issue already posted, but could not find. I have the most recent updates for both the app and ipad. Any ideas? Thank you! 

[Ria Tagra]

Hi @Sharilee21 

Sorry for delayed response.

Make sure your application is updated. Do save your work then try to sign out and sign in back to cloud Adobe Document Cloud. . Reboot your device.

For more help refer to:

*iOS- https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html

*Android- https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#get-help-and-find-answers

Let us know how it works at your end. If you have any further queries please feel free to reach us.

Regards

Ria