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Cannot Save to Cloud

New Here ,
Jul 07, 2021 Jul 07, 2021

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I am using the iPad Acrobat app. I keep getting error message when I try to save documents to the cloud. I tried to find this issue already posted, but could not find. I have the most recent updates for both the app and ipad. Any ideas? Thank you! 

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Nov 03, 2021 Nov 03, 2021

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Hi @Sharilee21 

 

Sorry for delayed response.

 

Make sure your application is updated. Do save your work then try to sign out and sign in back to cloud Adobe Document Cloud. . Reboot your device.

 

For more help refer to:

*iOS- https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html

 

*Android- https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#get-help-and-find-answers

 

Let us know how it works at your end. If you have any further queries please feel free to reach us.

Regards

Ria

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