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April 18, 2024
Answered

Dos usuarios a mi nombre

  • April 18, 2024
  • 1 reply
  • 283 views

Involuntariamente creé dos cuentas con dos email distintos, cómo puedo reunir la información de ambos? Muchas gracias 

 

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Correct answer S_S

Hi @daniel albert36830740jtfx,

 

Hope you are doing well. Thanks for writing in!

 

You can check for your account information here: https://adobe.ly/4d88Qpl

 

If you want to move data from one account to another, you can go to https://adobe.ly/3Qao7vR and select all the files and download them from one account and then upload them to the other. 

 

Note: If there are shared files on your cloud account, you will need to deselect them for the batch download functionality to work.

 

Hope this helps.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
April 19, 2024

Hi @daniel albert36830740jtfx,

 

Hope you are doing well. Thanks for writing in!

 

You can check for your account information here: https://adobe.ly/4d88Qpl

 

If you want to move data from one account to another, you can go to https://adobe.ly/3Qao7vR and select all the files and download them from one account and then upload them to the other. 

 

Note: If there are shared files on your cloud account, you will need to deselect them for the batch download functionality to work.

 

Hope this helps.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.