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Downloaded Adobe however it does not show up in my apps on my computer

New Here ,
Dec 20, 2024 Dec 20, 2024

I purchased adobe for 19.99 a month so that i can use pdfs in many different ways. However when I go to my computer and try to set as adobe as my default reader I can not find it in my apps. I see chrome and edge but I do not see adobe at all.  Please help

TOPICS
Edit and export , Install update and subscribe , PDF forms
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1 ACCEPTED SOLUTION
Adobe Employee ,
Dec 20, 2024 Dec 20, 2024
LATEST

Hi there

 

I hope this message finds you well, and thank you for reaching out to us!

After reviewing the Adobe account linked to the Adobe ID you are using on this community, I can confirm that you purchased an Acrobat Pro subscription today.

 

Please run the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer and reinstall the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works.

If you encounter any challenges during the download or installation process, please don’t hesitate to reach out.

 

 

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Adobe Employee ,
Dec 20, 2024 Dec 20, 2024
LATEST

Hi there

 

I hope this message finds you well, and thank you for reaching out to us!

After reviewing the Adobe account linked to the Adobe ID you are using on this community, I can confirm that you purchased an Acrobat Pro subscription today.

 

Please run the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer and reinstall the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works.

If you encounter any challenges during the download or installation process, please don’t hesitate to reach out.

 

 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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