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Participating Frequently
January 11, 2024
Question

Drawing box size default problem with new update

  • January 11, 2024
  • 2 replies
  • 5083 views

I use acrobat on iPad to fill out estimate forms for our company along with two other people. Today after updating to 23.12.00 version whenever I use the pencil to not locations the drawing box will extent to the edge of the page. Before it would only go to the extent of the drawing. My two coworkers have older versions and theirs still work like normal. The problem with the giant drawing box is it will not allow typing into text boxes. First photo is a co workers iPad and they way it normally works. The second is mine (Jeremy)

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2 replies

Adobe Employee
January 16, 2024

hi Bcmalorax,
Thanks for reporting this issue to us. We will be investigating it.

Thank you for your patience.

S_S
Community Manager
Community Manager
January 29, 2024

@Bcmalorax @Gregg34775432w3l2 

 

The fix has been released with the new update dated 25th.

 

Please update the app to the latest version and let us know if it works better.

 

-Souvik

BcmaloraxAuthor
Participating Frequently
January 29, 2024

Just tried it with the new update. So far it is working great! Thank you so much! 

Participating Frequently
January 13, 2024

I am having exactly the same issue  - I use a PDF template to write music charts.

if I draw with one continuous line then it is ok, but if I use more than two lines then I get theirs same fault.

hopefully it will be resolved soon

 

Participating Frequently
January 13, 2024

Should say if I draw more than one line I get the error

Participating Frequently
January 19, 2024

@Bcmalorax @Gregg34775432w3l2,

 

Thanks for sharing all the details.

 

The fix will be live in the upcoming release.

 

-Souvik


Many thanks for resolving this quickly

When will the next release be please?

Thanks
Regards, Gregg