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Enviar archivo por WhatsApp y sale enlace

New Here ,
Aug 09, 2023 Aug 09, 2023

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Cuando quiero compartir un archivo en pdf por el móvil, lo q se envía es un enlace y no se ve el archivo.

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iOS , View or share PDFs

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New Here ,
Aug 09, 2023 Aug 09, 2023

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Si a mi me pasa lo mismo y es muy molesto, de qué sirve que pague uno la suscripción si no puedes mandar los archivos.

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Community Beginner ,
Aug 11, 2023 Aug 11, 2023

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Tengo exactamente el mismo problema hace pocos días: antes no ocurría. Al buscar en redes, no veo soluciones. Pienso cancelar la suscripción también 

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Adobe Employee ,
Aug 09, 2023 Aug 09, 2023

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hi ines31572012w8k8 and Rafael287923633de6,

Thank you for contacting us. We are currently looking into the issue and sorry for any inconvenience.

Thank you for your patience.

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Community Beginner ,
Aug 10, 2023 Aug 10, 2023

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Qual a solução para esse problema?

Não consigo mais enviar documentos em PDF, só aparece o link com essa mensagem:

IMG_2735.jpeg

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New Here ,
Aug 17, 2023 Aug 17, 2023

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Me pasa lo mismo, no me deja compartir por WhatsApp los archivos, cuando antes lo hacía sin problemas y es muy molesto, mi trabajo es mayormente por el cel, no sé si por la lap pase lo mismo, pero en mi casa necesito poder hacerlo desde el celular como antes 

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Adobe Employee ,
Aug 18, 2023 Aug 18, 2023

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Hi @Sarina317335905wvv,

 

Would you mind updating the application to the latest version (23.07.01) and checking if the issue persists?

 

-Souvik

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New Here ,
Aug 19, 2023 Aug 19, 2023

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LATEST

Is done i have the actual version and is not working 

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New Here ,
Aug 10, 2023 Aug 10, 2023

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Yo estoy igual.... entonces es mejor cancelar la suscripción que bien costosa que si es, por que ahora publicidad pero sin archivo la misma nos da.

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Community Beginner ,
Aug 10, 2023 Aug 10, 2023

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Vocês já conseguiram solução para esse problema?

O meu enviava o documento normalmente, porém, agora só está enviando link.

Não sei como corrigir isso. 

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Adobe Employee ,
Aug 11, 2023 Aug 11, 2023

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Hi @Carol315992800wwg @Tobias Gonçalves,

 

Sorry for your experience. 

 

Derek is from the development team, who, as said above, is looking into the issue.

 

I will update the thread as soon as I hear back from the team on the issue.

 

-Souvik

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Community Beginner ,
Aug 12, 2023 Aug 12, 2023

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I and probably everyone else have the same problem.
I have used the program for years and it has worked well, but now I had to switch to Foxit Reader because it works, i need to forward the file.

I noticed that this was not the only problem, the printout does not show highlights or added text in the printout on all pages.
Problem started with the last app update.

This level of error should be fixed - asap!

 

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New Here ,
Aug 12, 2023 Aug 12, 2023

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Buena tarde desde hace 4 días, está el problema, no sé cuándo van actualizar, sirve solo enviar por correo. Ayuda me urge si no para que pagar 

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Adobe Employee ,
Aug 13, 2023 Aug 13, 2023

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hi all,

The Acrobat Reader 23.07.01 is available now in App Store and it should resolve the issue. Please try to update the latest version of Acrobat Reader and let us know if it works?

Thank you all for the patience.

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Community Beginner ,
Aug 15, 2023 Aug 15, 2023

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Buenas tardes. Tengo la última versión (Acrobat Reader 23.07.01) y el problema persiste


LUIS NORBERTO GONZÁLEZ CASTRILLÓN 

Médico y Cirujano UPB

Especialista en Salud Ocupacional CES
Medellín, Antioquia
Colombia

Celular: +57 3154741152Correo luisngc@yahoo.es

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Community Beginner ,
Aug 15, 2023 Aug 15, 2023

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O problema já vou solucionado no meu aparelho e já estou conseguindo enviar os documetos em PDF.

 

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Adobe Employee ,
Aug 15, 2023 Aug 15, 2023

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Hi Tobias,

We are glad that it works for you now.

Best regards.

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New Here ,
Aug 15, 2023 Aug 15, 2023

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Sigue sin funcionar, este error es muy importante y muy grave.

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Adobe Employee ,
Aug 15, 2023 Aug 15, 2023

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hi Luis and ines31672012w8k8,

We are sorry for any inconveneince that the issue still persists after updating to 23.07.01. Would you mind to provide us info to understand your situation,

1. What version of WhatsApp on your device?

2. What iOS device and model you have? What version of iOS on your device?

3. Could you please provide the exact step by step to instruct how to reproduce the issue? It would be very helpful if you could also provide the screenshot recording to demo it.
Thank you for your patience.

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