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File transfer

New Here ,
Mar 02, 2023 Mar 02, 2023

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How do I transfer all the files from my phones Acrobat app to an external hard drive? Trying to clear all my files from phone.

 

Thank you in advance!!

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Community Expert ,
Mar 03, 2023 Mar 03, 2023

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@LaToya22632300sv55 

 

  • Where are the files stored? 
    janee_0-1677860810882.png

     

  • Click the three dots to the right of the file name and scroll down to see Move, Save a Copy, et cetera.
    janee_1-1677860955778.png

 

  • Here are my choices for Save a copy: 
    janee_2-1677861010043.png

     

My screenshots are from my iPad. On my iPad, I can save to Files, then connect a USB-C cable. I don't know if you can do that on your Android phone or not.

 

If you move the files from you device to Adobe Cloud Storage, you can see them from any device you are logged into. (Test with 2-3 before doing all.)

 

If you get stuck, show screenshots from your Android phone.

 

Jane

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Adobe Employee ,
Mar 06, 2023 Mar 06, 2023

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Hi @LaToya22632300sv55,

 

Hope you are doing well. Per the description, you want to save the files to an external drive.

 

If your device supports connecting to an external drive directly, you can use the option to save a copy, as Jane mentioned above, and save directly to the drive.

 

If it doesn't, you can upload all the files to Adobe Cloud Storage-> logging to https://acrobat.adobe.com/link/documents/ -> downloading the files directly on the drive connected to your computer.

 

Hope this helps.

 

-Souvik.

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