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Participating Frequently
August 12, 2022
Question

How do I open a new document?

  • August 12, 2022
  • 4 replies
  • 14148 views

Hi there.

When I open Adobe and then click on the PLUS down on the right, I'm only given the options to open a document that already exists, not to get a blank page where I can start writing a brand new document. I'm trying to attach the screenshots here but no matter how often I click on the pic to attach them, it doesn't open up. What am I doing wrong or missing, please? How does it work please? Thanks in advance. Oh, it looks like I managed to attach the screenshots!

    This topic has been closed for replies.

    4 replies

    jane-e
    Community Expert
    August 13, 2022

    @Tocino255984745b4g wrote:

    .When I open Adobe...


     

    By "Adobe", do you mean "Adobe Acrobat Reader for Mobile" where this is posted?

     

    You cannot create a new file in Acrobat Reader for mobile or desktop. You need Acrobat DC Pro (desktop) to do that. 

     

    Jane

     

    Participating Frequently
    August 13, 2022

    Hi Jane, thanks for worrying.

    Yeah, by now I got it --I need either a desktop or can I perhaps edit on the phone with some app and then save it as a PDF with Adobe Premium, which is the subscription I have?

    Nancy OShea
    Community Expert
    August 13, 2022

    Acrobat for mobile allows you to view, comment, sign and send PDF files. Premium features give you access to other features described below.

    https://helpx.adobe.com/acrobat/mobile-app-faq.html

     

    Hope that helps.

     

    Nancy O'Shea— Product User, Community Expert & Moderator
    Nancy OShea
    Community Expert
    August 12, 2022

    [Moderator moved from Using the Community forums to Acrobat for Mobile.]

     

    Acrobat for mobile is a PDF viewer for your mobile device.  

     

    For best results use your favorite desktop publisher, MS Word, Google Docs or Adobe InDesign, to create documents and then export to PDF with Acrobat Pro.

     

    Nancy O'Shea— Product User, Community Expert & Moderator
    Participating Frequently
    August 13, 2022

    Hi Nancy, thanks for worrying.

    Unfortunately I have only a mobile phone so I'll try to follow your advice and find some editor for the mobile that allows me to do what you are explaining there.

    Thanks!

    kglad
    Community Expert
    August 12, 2022

    this looks like a mobile app. 

     

    1. do you have a paid subscription?

    2. what is the app's exact name?

    Participating Frequently
    August 13, 2022

    Hi there.

    Thanks forYworrying.

    Yes, it's an Adobe Premium subscription

    kglad
    Community Expert
    August 13, 2022

    there is no adobe premium subscription. 

     

    do you mean you have an adobe premiere pro subscription?

     

    and again, what mobile app (exact name) are you trying to use?

     

    p.s. here are the most commonly used plans, https://www.adobe.com/creativecloud/plans.html

    LinSims
    Community Expert
    August 12, 2022

    Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

    The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

    * Product questions should be posted in the associated product community.
    * Installation questions should be posted in the Download & Install community.
    * Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
    * Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.