The PDF creator is the person who created the PDF and applied the password. If you know who they are, you can call, email, write, or knock on their door. Passwords are applied for a reason. If the creator cannot be located or does not wish to assist, then you will not be able to unlock the PDF. We do not have access to this information.

Jane

N

Netra38113659m63w

New Participant

Knock on their door....🤭☺️🤣

O

Olorunyomi364533527ql0

New Participant

Thanks

U

Uday316057694fwe

New Participant

925176-XXXXXXX-208001.pdf

P

Philip309018610goj

New Participant

Please I would love to reset my password to enable me open my pdf file I have the necessary informations you need. Thanks

V

Vipin308235964p72

New Participant

Please forget my password

S

Subramaniam28422816nji8

New Participant

How to recover my password please help me

jane-e

Community Expert

@Subramaniam28422816nji8

Read the Correct response from Souvik just above your post. Passwords are there for a reason. You need to contact the creator if you lost the password.

Jane

J

Jonathan29375011nudp

New Participant

Who is the creator

S_S

Community Manager

Hi @kellen28176380d7av,

Hope you are doing well. Per the description, I understand that you want to turn off or reset the password on your document.

The security feature is provided to keep the encryption of the document intact. Once the password is lost, I am afraid; you might want to contact the creator of the PDF to access the document.

Hope this clarifies your question.

-Souvik.

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

N

Netra38113659m63w

New Participant

Correct

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