How to remove the app link!

[Pauleen31466361fetx]

 how will i remove this??? 
every time i share a file or documents through whatsapp, email and i-message , this shows up! 

[AkanchhaS]

Hi @Pauleen31466361fetx 

Hope you are doing well.

Are you sharing this file within Acrobat Reader mobile app using its Share feature through Whatsapp, iMessage, or email? 

Where are these files located? Is it on a cloud location or on your device locally?

Could you please share the screen-recording of your workflow for a better understanding?

Thanks,

Akanchha 

[Lim31504603plpf]

I hv the same issue , after signed the pdf copy using adobe & send a copy to whatsapp it show above message rather than a pdf file . The pdf file was stored in device locally 

[Saf]

Hi Akanccha,

I also have the same issue. I have files saved as PDF's on Acrobat and up until a week ago I could send them via WhatsApp or email with. I issue. Now when I try sending them, it comes up with a link to download Acrobat. I have attached a photo of what comes up. Please if this could be fixed as soon as possible as this is really affecting my work as I am not able to send PDF's as I have always done. Thank you. 

[Pauleen31466361fetx]

Hi Akancha,

thanks for getting back to me. Yes, i was sharing it withi acrobat reading mobile app through email, imessage and WhatsApp.  I have tried to log out and also delete and download the app again, and still the same experience.  Until now its still the same.  See the attached video.  Thank you

[AkanchhaS]

Thank you for confirming. 

Allow us some time to get it double-checked with our product team. 

We appreciate your patience on this.

~Akanchha

[S. S]

Hi @Pauleen31466361fetx,

Hope you are doing well. 

I am looking into this and will update the thread with the findings.

Thanks,

Souvik

[Pauleen31466361fetx]

Hi souvik, 

I hope you are doing well. any update about my complaint?
i tried to use my pdf and im sti getting the same issue.  
i hope that it can be resolve soon.  

thank you, 

pauleen

[S. S]

Hi @Pauleen31466361fetx,

Sorry for the delay.

I have raised a complaint about the feature, and the product team is working to reverse it in the upcoming update.

-Souvik