Skip to main content
A
Ana26180717qfkh
New Participant
September 19, 2022
Question

Impossible to open pdf files in POCO3

  • September 19, 2022
  • 2 replies
  • 3750 views

I have a POCO 3 mobile phone and I can't open pdf files with Adobe acrobat (although I've given the program all the permissions) . I am not given the option to use Adobe to open the file. Instead, I can choose another programs as moon reader, Dropbox, etc. It seems it's a general problem with these mobiles using Miui. Is there anything I can do to fix it?. I've got the latest Adobe acrobat version.

Thanks in advance.

 

 

    This topic has been closed for replies.

    2 replies

    K
    Konstantinos346347898h0t
    New Participant
    January 6, 2024

    Same problem with Poco x5 with MIUI 14.0.3.0 as well as with Poco X3 with MIUI 13

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    January 17, 2024

    Hello @Konstantinos346347898h0t,

     

    Thank you for writing in! 

     

    Would you mind sharing a few more pieces of information for further investigation:

    1. The app version of Acrobat Reader Mobile (go to Profile-> About Acrobat);

    2. A screen recording of the event you follow for better understanding.

     

    Look forward to hearing from you.

     

    -Souvik

    K
    Konstantinos346347898h0t
    New Participant
    January 17, 2024

    Now it is 23.12.1.30834

     

    And now it works!

    See the video here:
     
     
    Before, when pressing "More" (the 3 dots), it was taking me to the OneDrive application, without giving the options that it gives now (which include Adobe Reader)
     
    Thank you,
    Luisfy
    Luisfy
    New Participant
    September 19, 2022

    Same problem with Redmi Note 9S (MIUI 13.0.1)

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    September 19, 2022

    Hi @Ana26180717qfkh @Luisfy 

     

    Sorry for the trouble.

     

    Are you referring to not seeing Acrobat Reader Mobile on the open menu list, or are you not able to open PDF files with the application?

     

    Please check to open a PDF from within the application. 

     

    Also, a screenshot or recording of the event would be great for further investigation.

     

    -Souvik.

      A
      Ana26180717qfkhAuthor
      New Participant
      September 20, 2022

      Hello, I mean I'm not able to open pdf files with the app (for example, I can't open a pdf file received on WhatsApp).

      If I open the app and look for the file in the device I can, but that's not practical.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices