iPad app won’t show shared drives in google drive

[jamie221618790i9d]

when I go to the google drive section in the Adobe iPad app it only shows the 'my drive' option and the shared drive doesn't come up?

any ideas?

[Z_C_A]

There is a work-around to connect Acrobat on the iPad with the Shared Drives in Google Drive... or rather export from Acrobat to a Shared Drive.  If you select "Send a copy" instead of Save a copy, the Shared Drives show up as an optional save location.   Work flow: From Drive > Download or Open In > Edit in Acrobat > Send a copy > select Drive > change Folder to Shared Drives....

Hope this helps some of you.

And that Acrobat fixes this bug in the future. 
Cheers,

ZC

[Amal.]

Hi

@Z_C_A

Thank you for sharing your observation and the workaround, it will surely be helpful to the users.

Also, this issue has been reported to our engineering team, and work is in progress, though we do not have a fixed timeline yet. We will keep you all posted as soon as we have any information to share.

Thanks for your understanding.

~Amal

[PilotCharlie]

I have this problem as well.  Any updates on fixing this?  It's rather annoying to take something from a shared drive, put it in my drive, make the edits, and then put it back in the google shared drive.

To be clear, this is effecting Google Workspace users.

[Amal.]

Hi there

Hope you are doing well and thanks for reaching out.

We’ve shared this issue with our engineering team, and they are actively working on a fix. At the moment, we don’t have a confirmed timeline for when it will be resolved. However, please rest assured that it's being looked into, and we’ll keep you updated as soon as we have any progress or new information to share. We really appreciate your patience and understanding while we work on this.

[Matěj28788337hkci]

4 years now and going strong 💪