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New Participant
April 20, 2018
Answered

Moving documents to new folder - Folders not displayed alphabetically

  • April 20, 2018
  • 2 replies
  • 3816 views

When I want to move a document to a specific ‘Folder’, Adobe displays a list of all possible ‘Folders’ , but this list is not alphabetical. Is there a way to have Adobe sort this list?

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Correct answer Joey the Kangaroo

https://forums.adobe.com/people/Joey%20the%20Kangaroo

Hi Joey,

Please post to User Voice where the engineers will see it. I think this is a bug since I cannot reproduce it, although I tried. And post the link back here so I can vote on it.

Acrobat Pro DC (AcroCEF) eating up 21GB of memory and CPU time on Mac – Share your feedback on Acrobat DC


Hello Jane-e,

Thank you for your reply. It goes to show that a well visited forum can have true benefits.

I'm pleased to say that since the last update of Adobe Reader on my iPad Pro, the problem has been resolved.

The cause however is, till this day, unknown. Still,no use in pondering on things that have been resolved.

Thanks Jane-e.

Joey

2 replies

AkanchhaS8194121
Brainiac
May 10, 2018

Hi All,

In Adobe Acrobat Reader mobile app, the folder created under "Local" automatically get arranged in alphabetic order. Currently there is no such option or setting to rearrange the folders order. 

In your case the order doesn't looks correct. However, the folder should have been arranged in alphabetic order.

  • You may try Sign Out and Sign In back in the application once.
  • Check the updates in App Store.
  • If that doesn't help then, uninstall and reinstall it.

Note: Uninstalling the app will remove the files saved in Local.

Regards,

Akanchha

jane-e
Adobe Expert
May 12, 2018

Akki_24

Just to clarify the OP (Joey), is only having the issue when he moves a PDF into a folder. That's when they stop being alphabetical, as I understand it.

I can't replicate it. The things are tried are earlier in the thread.

~ Jane

Joey the KangarooAuthorCorrect answer
New Participant
November 28, 2018

https://forums.adobe.com/people/Joey%20the%20Kangaroo

Hi Joey,

Please post to User Voice where the engineers will see it. I think this is a bug since I cannot reproduce it, although I tried. And post the link back here so I can vote on it.

Acrobat Pro DC (AcroCEF) eating up 21GB of memory and CPU time on Mac – Share your feedback on Acrobat DC


Hello Jane-e,

Thank you for your reply. It goes to show that a well visited forum can have true benefits.

I'm pleased to say that since the last update of Adobe Reader on my iPad Pro, the problem has been resolved.

The cause however is, till this day, unknown. Still,no use in pondering on things that have been resolved.

Thanks Jane-e.

Joey

Meenakshi Negi
Community Manager
Community Manager
April 20, 2018

Hi JoeytheKangaroo,

If you are referring to the list of the folder in the Document Cloud, you can sort them by File Name.

Select the three vertical lines at the top right of the window and select "File Name" under Sort by.

If you are referring to the folders you get in the Save As window, those are the recently used folders.

In that case, it is not possible to sort them.

Hope this answers your query.

Let us know if you are referring to something else.

Regards,

Meenakshi

New Participant
April 22, 2018

Thank you Meenakshi for your reply. Unfortunately this is not what I mean.

I’m using Adobe Acrobat on my iPad Pro.

When I ‘Select’ a file to be ’Moved’ to a new locatation (within Adobe Acrobat), I’m displayed a list of ‘Folders’ to which my file can be relocated. The list of ‘Folders, however, is NOT displayed ’Alphabetically’, which means that I have to search through a long list of ‘Folders’.

jane-e
Adobe Expert
April 22, 2018

Show a screen shot. In both Windows and Mac, you can choose to see files several different ways and you can cycle between the views. When you are in a view with headers and you click the header for date, they are sorted by date. When you click file size, that's how they are sorted. You can stay in that view or change views. The sort remains.

A screen shot will help us to help you if this does not make sense.