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scotts93059465
scotts93059465
Participant
January 29, 2025
Question

New Pixel 9 Android doesn't allow me to give Acrobat Reader access to storage

  • January 29, 2025
  • 1 reply
  • 596 views

I just activated my new Pixel 9, running Android 15, and I want to read my PDFs that I transferred from my old phone. Acrobat Help pages instructed that I should open my phones Settings, go to Apps, select Permissions, and then tap Storage and allow it access to all my files. HOWEVER, there is no Storage listed under Permissions on my new phone. Therefore, I have been unable to open or read any of my PDFs. Please advise. Thank you.

1 reply

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
January 29, 2025

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe
T
Community Manager
Tariq AhmadCommunity Manager
Community Manager
March 4, 2025

Hi @scotts93059465, 

 

Sorry for not getting back to you sooner, but I hope you have already found an answer to this question. 

Here is a support page from Google: https://adobe.ly/4bo6iTi that I believe you already have tried. 
If you are still experiencing the issue, please record your screen and help us with a video, so we can have it checked with our product team. 

 

Thank you for your patience.


~Tariq

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