Notes and highlights disappeared after reopening the file on the iPad Adobe Reader app

[fabioc63202642]

This morning I opened a new PDF document using the Adobe Reader app for iPad (latest version). I spent the entire morning annotating the file (with the freehand tool, highlights and balloon notes). Mobile link was on. I tapped "Done" before closing the app. Now, in the evening of the same day, when I returned to finish reviewing the document, to my surprise and despair, all the notes have disappeared. I am pretty sure I did not delete the newer version of the file in any way. I simply closed the app, and when I reopened it all my work was gone. Is there a way to revert to a previous version of the document? I logged in to Acrobat.com on the desktop and the file is there (sync'ed via Mobile link), but only the version without the annotations. Help!!!! One can't loose hours of work this way!

[Treconnek]

This is sloppy and unacceptable by Adobe.  I spent a few hours highlighting a very long file with regular saves in the latest (expensive) version of Adobe Creative Cloud for Mac.  The highlights have simply disappeared.  Including in my automatically saved backup files using Time Machine.  There should be a warning.  Abode are meant to save us time not cost it.  This is a long-standing issue and my patience has run out.  

[Menelo33957182c1hd]

I am a premium user. What I should I do with this? . My highlights  and notes made with regular saves  simply disappeared?  I tried reinstalling, restarting and sign in and sign out nothing happened. Not only that I observed it very difficulty to highlight it's dragging.  This is a long-standing issue and my patience has run out. Please do help me.. 

[S. S]

Hi @Menelo33957182c1hd @Treconnek,

The highlight issue has already been flagged to the team and a fix will be live in the upcoming update.

-Souvik