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Openen pdf in Adobe Acrobat lukt niet meer

New Here ,
Jan 28, 2022 Jan 28, 2022

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Voor school had ik de gewoonte om de cursus als pdf te openen in de app op mijn iPad. Dan nam ik notities erop of tekeningen en sloeg ik deze op. Na de les heb in perongeluk geduwd op converteren naar Word. Dit was niet de bedoeling. Nu enkele maanden later, is dat nog steeds aan het laden. Maar ik wil eigenlijk helemaal niet die Word-versie. Ik wil gewoon mijn pdf met nota's openen die ik op de iPad heb gemaakt. Het probleem is dat ik het bestand niet kan openen omdat het zogezegd bezig is met converteren. Maar dit blijft maar aan de gang en dit heeft geen zin. Hoe kan ik mijn bestand terug openen met de notities? Of het converteren stoppen?

 

Alvast bedankt!

 

 

TOPICS
Edit and export , iOS , PDF forms , View or share PDFs

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Adobe Employee ,
Jan 28, 2022 Jan 28, 2022

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Hi @Sara22880185r4pz 

 

Thanks for providing the details. As mentioned you are not able to open the PDF as it's converting to Docx. Did you save that file somewhere in local storage, if not then try to look for the PDF in https://documentcloud.adobe.com 

Try to sign out and sign in back in the app and check it is still converting?

 

Looking forward to hearing back from you.

 

Thanks,

Harsh

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New Here ,
Jan 28, 2022 Jan 28, 2022

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Hey!

First of all, thank you for your help! I've looked in the Cloud and it's not there. It's on the iPad but only the one which doesn't want to open. I'am going to try to sign out and sign back in now. I'll keep you updated.

 

 

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New Here ,
Jan 28, 2022 Jan 28, 2022

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Hey Harsch,

 

I found the document! It opened and now I can learn it for my exams! Thanks for your help!

You really made my day! (Sorry for my bad English...)

 

Regards,

Sara

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Adobe Employee ,
Jan 31, 2022 Jan 31, 2022

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Hi Sara, 

Thanks for confirming that the issue is now resolved. Happy to help.

 

~Harsh

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