PDF does not preview on Safari

Question

I need to have about a dozen Safari tabs open rather than several apps I bounce back and forth to all day long. I am signed into Outlook trying to preview the attached PDFs in my mail. I have to download it and open it. When I click on the PDF, the preview pane comes up and everything is formatted had it should but the preview pane does not display the actual contents of the document. This issue started a couple of months ago.

I know I can use the Adobe app, it only previews correctly on the app, I've talked to our in house tech support, I've downloaded and used other browsers and experienced the same issue. I've cleared caches, turn off and back on - the typically troubleshooting IT has you do.

I'm using a 5th gen iPad Pro.

OS is up to date.

Adobe app is up to date.

Abambo · Answer

If you can't preview in Safari, that is a Safari issue and not an Acrobat issue. Apple has its PDF viewer (called Preview) and if you have issues with an Apple program and not an Adobe program, you need to check with the Apple fora.

The PDF file format is not bound to Adobe technology. Everyone who wants can create a viewer or even an editor, and whatever happens is their responsibility. Adobe donated the specs of the PDF file format to ISO and even Adobe cannot any more make modifications to those file formats, without passing through the ISO committees.

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