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PDF files appearing blank when I open them via Adobe Acrobat app on iPad

New Here ,
Aug 21, 2024 Aug 21, 2024

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When I open the same files through Google Drive or on my laptop, I can view the content of the files. However, the files keep showing up blank on the Acrobat app for iPad. I have tried uninstalling and reinstalling and the app is up-to-date. 

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Adobe Employee ,
Aug 21, 2024 Aug 21, 2024

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Hi @irene_6021

 

Hope you are doing well and thanks for reaching out.

 

This is a known issue and our team is aware of it and is working on a fix. While we don't have an exact timeline, it will be included in an upcoming update.

 

Thanks for your patience.

 

~Amal

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