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J
Jain.
New Participant
August 6, 2023
Answered

Problem regarding selection of text

  • August 6, 2023
  • 2 replies
  • 855 views

I have been trying to use the highlighter tool but it does not work, after selecting the tool I am not able to select the text I want to highlight. I am also facing difficulty selecting words or lines in case I want to copy them.

    Correct answer Amal.

    Hi there

    Hope you're doing well.

    Our latest update fixes this issue. Please update the app from the Play Store and restart your device to apply the changes.

    Let us know if it works for you!

    2 replies

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    February 18, 2025

    Hi there

    Hope you're doing well.

    Our latest update fixes this issue. Please update the app from the Play Store and restart your device to apply the changes.

    Let us know if it works for you!

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 11, 2023

    Hi @Jain.,

     

    Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

     

    Would you mind sharing a few pieces of information for further investigation:

    1. The app version of Acrobat Reader Mobile you are using ( go to Profile-> About Adobe Acrobat);

    2. The Android version your device is running;

    3. The sample file where you experienced the issue;

    4. A screen recording of the workflow you are trying to achieve for better understanding.

     

    Look forward to hearing from you.

     

    -Souvik

    J
    Jain.Author
    New Participant
    August 12, 2023

    Acrobat reader mobile version: 23.6.0.28188

    Android Version 12 SKQ1.210908.001

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 16, 2023

    Hi @Jain.,

     

    Thank you for sharing the details. 

     

    I was able to reproduce the issue on my end and have logged a bug for the team to investigate.

     

    I will update the thread once I hear back from them.

     

    -Souvik

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