Prueba gratuita

[Tamara26153095wy0w]

Que estafadores, quise probar la versión gratuita y me terminaron cobrando el plan anual!!!! Necesito que me devuelvan mi plata, yo no acepte ese plan, era solo la versión gratuita 

[Krutikka D · Accepted solution]

Hello @Tamara26153095wy0w 

I hope you're doing great, and sorry for the issue you've experienced.

This could be because you might have purchased monthly and not yearly, as a free trial is only applicable with yearly purchases.

For cancellation and refund, you need to connect with the particular store you purchased the application from; as Adobe does not issue refunds for purchases made directly through app stores.

For cancellation, please refer to:

For Android - https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscriptio...

For iOS - https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancel

I hope it helps.

Regards,

Krutikka