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Dear forum members and support,
While using the "Fill & Sign" feature, whenever writing a word in a foreign language (Hebrew in my case), the text disappears as soon as I exit the textbox.
This does not happen when using only English letters or numbers.
When trying to Undo the "invisible" added text, the app crashes.
This reproduces to me on 2 Android phones, a Oneplus X and a Moto G5.
Did anyone else encounter this? Is there a known workaround?
Thanks,
Alon
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Well, two quarters has ended, but the issue preserves. Still the same problem in version 24.5.1.33730. what's the ETA on this? I'm a paying customer and expect some level of quality here.
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Hi,
Was this fixed eventually? I'm using the latest version of acrobat reader on Samsung S23 ultra and the bug still exists.
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Hi there,
We’ve escalated this issue to our engineering team, who are actively working on a solution. We expect that this will be addressed in an upcoming update.
Thank you for your patience and understanding as we resolve this matter.
~Amal
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It's August 2024 and the issue still exists as reported in previous posts.
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Thank you for getting in touch with us. I wanted to let you know that we’ve already escalated this issue to our engineering team, who are currently working diligently to address it. We anticipate that a solution will be included in the future update.
We appreciate your patience and understanding as we work to resolve this. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
~Amal
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December 2024, still occurs in Hebrew in the android app, seems it wasn't actually escalated.
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Did you find an alternative or workaround by any chance ?
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Apart from using the desktop app, not really.
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I keep using the old Fill & Sign app