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Participant
January 28, 2022
Question

Retrieval of a deleted file

  • January 28, 2022
  • 1 reply
  • 717 views

what if i havent signed into the app and accidently deleted a file....can the file be retrieved back?

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Community Manager
January 28, 2022

Hi @Myselfanjana 

 

Could you confirm exactly from where did you delete the file? Was it in the local storage, or the app? 

What were the exact steps you have done to delete the file?

 

Looking forward to hearing back from you.

 

Thanks,

Harsh

Participant
January 28, 2022

Actually it was deleted from the app but now its removed from the internal storage too.

Along with other files i wanted to delete this file is also selected by mistake then from the options i seleted the 'delete' option

Then selected 'yes'.

Harsh Vardhan Pareek
Community Manager
Community Manager
February 1, 2022

Unfortunately, the files deleted from the app get deleted permanently and there is no way to recover them. 

 

Regards,

Harsh