REUND

[Tyrels25125844osns]

How can I get a refund? My niece is only 4 years old. She accidentally clicked the subscription button on the app which is Adobe and pay 1,400 pesos. I want to have my money back and cancel the subscription. I really need the need the money. Please help. Anyone? 

[S. S · Accepted solution]

Hello Tyrel,

I hope you are doing well. Per the description, I understand that you want to cancel the subscription.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact Play Store to get a refund for the subscription.

You may refer to the link for more: Subscription Services — Acrobat for Android Help (adobe.com)

You can also start the refund process from the below link:

Request a refund on Google Play - Google Play Help

Let me know if this helps.

Thanks,

Souvik.