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J
Jean5CD6
New Participant
May 15, 2021
Answered

Stop converting word to pdf

  • May 15, 2021
  • 3 replies
  • 21891 views

Why dose Adobe change all my word document to pdf. How do I stop this please 

    Correct answer S_S

    I can't access this as the word file goes into adobe and then I'm asked to do a free trial of adobe pdf converter which I don't want I want to open my word docs in word and my pdfs in pdf.

     


    Hi @EMP53,

     

    Sorry for your experience.

     

    It looks like an issue where the default applicaiton to open Word files is switched to Acrobat. 

     

    Please try the steps shared above (if on Windows) or check the below link:

    https://support.google.com/pixelphone/answer/6271667?hl=en

     

    Hope this helps.

     

    -Souvik

    3 replies

    P
    Perry32396964opdd
    New Participant
    September 19, 2023

    I can.t convert following the process you recomonded.  When I clck changeand word, it will not convert

    it will not change.

     

     

    S
    Steven3158384999wl
    New Participant
    August 9, 2023

    WHY DOES MICROSOFT CONTINUE TO MAKE OUR  LIVES MORE DIFFICULT. DO THEY REALLY NEED TO CHANGE MY WORD DOCS TO A PDF WITHOUT LETTING ME KNOW OR SPEND AND HOUR TRYING TO FIGURE OUT THE PROBLEM. IS BILL GATES SENDING ME A CHECK FOR MY TIME??????

     

      Dov Isaacs
      Dov Isaacs
      Brainiac
      May 16, 2021

      There is absolutely nothing that Adobe (and I assume you mean the Acrobat Reader Mobile or any other Adobe software installed on your mobile device) does to automatically convert Word documents to PDF files.

       

      - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
      J
      JResk
      New Participant
      December 7, 2022

      I'm having the same issue.  A Word doc sent via email keeps downloading as Adobe Acrobat.  Super frustrating.  I did find a workaround:

       

        S_S
        Community Manager
        S_SCommunity Manager
        Community Manager
        December 7, 2022

        Hi @JResk,

         

        Hope you are doing well.

         

        The issue that you are referring to, has nothing to do with Adobe but just the fact that the default application to open Word files on your system has been selected as Acrobat Reader.

         

        What you can do is, right click on the file-> click on properties-> click change on the button where it says "Opens With"-> select Microsoft word-> click Apply-> Click OK. 

         

        This should work for all the word files available on your system.

         

        Hope this helps.

         

        -Souvik.

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