• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Subscribed but cannot use all premium

New Here ,
Oct 30, 2020 Oct 30, 2020

Copy link to clipboard

Copied

Hi can you please help me.I'm paying monthly fee but I cannot access all of the premium features of this app. This is really dissapointing!!!

TOPICS
Create PDF , Edit and export , PDF forms

Views

318

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 31, 2020 Oct 31, 2020

Copy link to clipboard

Copied

I would say to contact Adobe Customer care directly.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 02, 2020 Nov 02, 2020

Copy link to clipboard

Copied

LATEST

Hi Hannah98BC,

 

Please try restoring your purchase. You can tap on the human icon on the top right of your home screen. Then click on Subscriptions. Here you can then click on 'Restore purchase'.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines